- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
We have used Franklin Auto Service for several years, we are using them for all our vehicle needs. Honest and reliable.
Brought a Subaru to them to inspect before purchasing. CARFAX recommended them as the shop that saw the most Subarus in the area, aside from the stealerships. They were absolutely fantastic. Professional, inquisitive, and honest. The tech took the time to explain and show things I didn’t understand at first. The cost was very fair and the time spent was not wasted. Would highly recommend for such service. I also had them quote one of the repairs and that was also competitive.