Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Franklin Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Franklin Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Birmingham Bloomfield Chamber of Commerce
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Brought a Subaru to them to inspect before purchasing. CARFAX recommended them as the shop that saw the most Subarus in the area, aside from the stealerships. They were absolutely fantastic. Professional, inquisitive, and honest. The tech took the time to explain and show things I didn’t understand at first. The cost was very fair and the time spent was not wasted. Would highly recommend for such service. I also had them quote one of the repairs and that was also competitive. quotes-image
, 01/20/2025
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My wife and I have taken our vehicles here for repairs and have been very happy. The staff is friendly and helpful - and very reasonable pricesquotes-image
, 01/08/2025
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